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EACEA National Policies Platform: Youthwiki


2. Voluntary Activities

2.6 Raising awareness about youth volunteering opportunities

On this page
  1. Information providers
  2. Key initiatives



Information providers


Promoting bénévolat / volunteering is a major priority in the eyes of the public authorities, including the ministry responsible for youth. Several measures were implemented to meet this challenge, including informing young people on and educating them in all types of commitment throughout their education and outside formal education.

A number of public stakeholders, including the State (ministries) and local authorities, are involved in promoting volunteering and bénévolat opportunities for young people.


Information provided by the State

Institutional websites

The ministry in charge of youth and  voluntary organisations plays a role in educating young people in volunteer work by centralising bénévolat offers and disseminating them through websites including:, which provides news on voluntary organisations along with possibilities and conditions of bénévolat and volunteering, and refers internet users to websites of organisations that recruit and are looking for bénévoles or volunteers:

On 8 October 2015, the Ministry of Youth launched  an internet portal dedicated to European and international mobility: "Découvrir le Monde" (Discover the World) presenting mobility opportunities including those involving volunteering.Various volunteer missions ( abroad) proposed by organisations and public institutions are described as well as how to apply. The portal comprises a search engine providing access to proposals.


Civic Service agency platform

The Civil Service Agency’s role is to promote and make best use of the Civic Service “to the public concerned, youth reception and guidance organisations, educational institutions and professional branches”, and it has its own resources for communication disseminating information on volunteering and commitment through Civic Service.Its "jeunes / volontaires" (youth / volunteer) platform lists all missions on offer from host bodies according to theme: culture and leisure, environment, education for all, health, emergency intervention, sports, memory and citizenship, solidarity, humanitarian and international development.  Young people can choose missions according to their own criteria and apply directly through the platform.


Youth Information structures in local authorities

Dissemination of information on bénévolat opportunities and commitment is not only carried out via Internet; there is also a network of youth information points and offices (Réseau Information Jeunesse – Youth Information Network).


Youth information network

"Youth information" is a general mission guaranteed by the State, and as such, the ministry responsible for the youth coordinates and accredits information facilities in regions, départements and municipalities: the Centre National d’Information et de Documentation Jeunesse (CIDJ-National Centre for Youth Information and Documentation) in Paris, Centres d’Information Départementaux et Régionaux Jeunesse (CRIJs and CIJs - Départemental and Regional Youth Information Centres) and Bureaux information Jeunesse  (BIJs – Youth Information Offices) in municipalities.With these various amenities to hand, young people can find answers and information on bénévolat and volunteering.


Local missions

Also noteworthy is the role of local Missions, which serve as reception and information centres for young people living in municipalities, where they can benefit from personal monitoring of their efforts to find a job. Some local missions inform young people of Civic Service, as it can be a beneficial experience as far as future professional integration goes.


Key initiatives

Several major initiatives have been undertaken by public authorities with a view to popularising young people's commitment to bénévolat and volunteering.


The Report on associative and voluntary sector” For an ambitious association development policy  and the elaboration of a society of commitment”.

On the 8th of June 2018, le “Mouvement associative” which represents the NGO professionnal sector has given the Prime Minister, the report of the voluntary sector “For an ambitious association development policy  and the elaboration of a society of commitment”.

This report is the result of a joint work between public authorities and the voluntary sector.It is used as a basis to create a strategy in favor of the development of the associative sector and the commitment in the society.



Civic service

The Civic Service Agency uses a range of tools to publicise its actions and promote civic service, including such social networks as FacebookTwitterInstagramDailymotion and YouTube, which disseminate information and news on the civic service, and "civic service recruitment forums".

The presence of young Civic Service volunteers at cultural events such as music festivals, where they present the scheme, and at such national ceremonies as the 14 July where they have paraded, contributes to knowledge of civic service.

Furthermore, every year the Agency for Civic Service launches a communication campaign to support the development of the civic service. To illustrate, in 2018, the “Le pouvoir d’être utile” (The power to be useful) campaign invited young people aged 16 to 25 years old (up to 30 years old for young people with disabilities) to take part in civic service. The campaign involved creating films that introduce civic service and were broadcast on television or online, an advertising campaign in public places (metro stations) and organising a photo competition on social media.