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EACEA National Policies Platform


2. Voluntary Activities

2.8 Quality assurance

Last update: 17 January 2023

Volunteer Ireland manages Investing in Volunteers (IiV) which is the national quality standard for good practice in volunteer management, in the Republic of Ireland. The standards provide organisations with the framework to benchmark the quality of their volunteer programme.

This includes:

  • Guiding organisations in putting the necessary steps in place to improve volunteer retention;
  • Helping organisations manage volunteer programmes more easily and effectively;
  • Helping organisations with their reputation so volunteers want to be involved;
  • Helping organisations deliver a quality service to their clients.

Volunteer Ireland is currently piloting a new user-friendly quality standard to support, recognise and reward groups who are good at involving volunteers. The award is funded by the National Volunteering Strategy and is designed to be accessible by organisations of all sizes.

Volunteering Ireland also develops and supports best practice in volunteering and Volunteer Centres. This includes the evaluation of Volunteer Centres according to the quality standard framework.