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EACEA National Policies Platform: Youthwiki


7. Health and Well-Being

7.7 Making health facilities more youth friendly

It is impossible to indicate initiatives aimed at improving access to health care establishments in the case of a specific age group. The country operates the Accreditation Programme. Hospitals (Program Akredytacji. Szpitale). It contains a set of standards prepared in 2009 by the Centre for Monitoring Health Care Quality. But firstly, they refer to general friendliness and attention given to the standards of service and patients’ access to hospitals. Secondly, they are not compulsory. There is also the Accreditation Programme. Primary Health Care. A set of standards (Program akredytacji. Podstawowa Opieka Zdrowotna. Zestaw standardów). It provides the rules of conduct towards all patients, such as respect for basic rights and needs, respect for dignity - in particular in cases of people with physical or mental disabilities, regardless of their health condition, convictions and economic situation, ensuring privacy, freedom from embarrassment, secrecy, providing intelligible information about health, participation in making decisions about planned medical treatment. Some of those rules may be particularly important to young patients.

Improved access to health services is one of the tasks listed in the 2020 National Programme of Combating Poverty and Social Exclusion. The Programme is intended to improve the effectiveness of the health care system in all areas of health care (primary, outpatients, inpatients and addiction treatment) as well as to implement integrated health care and disease management. As it is also planned that effective public health programmes concerning selected social groups will be developed, this will hopefully mean undertaking activities targeting individual age groups, including young people.

The document whose certain provisions refer to youth is entitled the Patient Rights Charter (Karta Prawa Pacjenta). One of its sections, "the Rights of Children Receiving Treatment", focusses on patients under 18 years of age who, apart from being entitled to use most of the rights of adult patients receiving treatment (however, taking account of the entitlements of parents or guardians and restrictions due to age) are guaranteed additional health services provided by dentists and access to dental materials. The remaining rights can mostly be exercised by persons aged 16 or over (13 or over in one case) and focus on access to information and expressing their opinion about medical acts, application of methods minimising the discomfort of an examination as well as consent to be admitted to psychiatric hospitals.