7.7 Making health facilities more youth friendly
The project “Development of the model for the provision of youth-friendly health care services in Lithuania” supported by the Norwegian financial mechanism 2009-2014 Programme “Public health initiatives” aimed at creating the model for youth-friendly health care services provision in Lithuania. It was prepared involving a wide range of stakeholders: representatives of youth organizations, NGOs dealing with youth health issues, primary health care institutions (both service managers and providers), emergency centres, academy, social, education and policy sectors. The main function of the model for youth-friendly health care services provision was to combine into a single network existing health care services providers through service delivery algorithms and improve cooperation among them to provide effective and coordinated youth-friendly health services. The model for youth-friendly health care services provision includes: 1) establishment of youth friendly health services Coordinating Centre in municipality and employment of active, motivated and trained coordinator for low threshold, case management and human rights principles-based health care services; 2) establishment of the National Youth health internet portal http://www.sveikatostinklas via which youth and specialists can obtain reliable, systematic, easily accessible information in a clear and attractive form; 3) establishment of institutional and functional network for youth friendly health services based on principle of case management on local level. One of the most important result of the project was a complex cross-sectorial and inter-institutional activity network of youth friendly health services described in 4 protocols (formalized service delivery algorithms in 4 priority areas: mental health, nutrition, reproductive health, prevention of trauma and unintentional accidents). The conference "The model for provision of youth friendly health care services" organized by the project promoter "Health Economics Centre" in April 2015 aimed to present project and the developed model for youth-friendly health care services provision was attended by participants, representing national and local public health institutions, NGOs, youth organizations, academia, experts in field, the WHO Country Office in Lithuania and media. After the model has been developed and validated, piloting activities in Rokiškis district municipality were taking place in 2015. Based on the piloting of the model the methodological guidelines for implementation of the model and provision of youth friendly health services were prepared as assistance tool for other municipalities implementing the model. Consultations on practical aspects of implementation of the model for youth-friendly health care services provision were provided for municipalities. Training on implementation of the model for youth-friendly health care services provision and administration of the portal on municipal level was organized.