The Ministry of Human and Minority Rights and Social Dialogue (Ministarstvo za ljudska i manjinska prava i društveni dijalog) is responsible for the protection and advancement of human rights and the promotion of social dialogue through the development of legislation and the monitoring of its implementation. The Ministry of Tourism and Youth (Ministarstvo turizma i omladine) is responsible for the development, improvement, and implementation of youth policies, with particular emphasis on youth participation and the protection of young people’s interests. This lays the groundwork for the protection of rights and the promotion of awareness of related democratic values.

Additionally, the Law on Youth (Zakon o mladima) recognises Local Youth Offices as structures that may serve as contact points for young people, ensuring conditions for their active inclusion and providing information on issues relevant to them. However, the Youth Strategy 2023-2030 identifies challenges in the current functioning of Local Youth Offices and highlights the need for further improvement, including the establishment of quality standards for their work. 

Civil society organisations also make an important contribution to the promotion of democratic rights and values. As noted in section 5.3 Youth Representation Bodies, the National Youth Council (Krovna organizacija mladih Srbije, KOMS), the largest youth organization in Serbia, implements numerous activities aimed at promoting human and democratic rights, informing young people and supporting their involvement in various projects and processes. Furthermore, KOMS participates in the EU Youth Dialogue representing the perspectives and priorities of young people from Serbia at the European level. 

One of the main roles of the National Youth Council of Serbia (Krovna organizacija mladih Srbije, KOMS) is enabling and encouraging youth dialog. The Ministry of Youth and Sports recognizes the role that KOMS has in Serbian and Regional society and supports different KOMS initiatives.

The most important KOMS initiative related to youth dialogue is the development, promotion and maintenance of the digital platform Dijalog.rs. This platform is the cornerstone for establishment of structured dialog among youth. On the platform young people can make comments on different initiatives of public authorities, on youth policies, or provide their opinion that will be included in public hearings on different subjects. The idea behind the platform is to enable that the recommendations and opinions of young people find their place in local, national and even European policies.  

There are no policy frameworks or formal guidelines for youth-tailored communication that public institutions are required to follow in order to enhance the transparency of their policies and decision-making processes. 

There is no large-scale programme aimed at training policymakers in effective communication with young people.