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One of the roles of the Office of the Commissioner for Children, as stipulated by law, is to create awareness as well as an understanding of children’s rights. The term children refers to all those under the age of 18 years old. The Commissioner for Children Act also sets up a Council for Children which consists of various representatives from Ministries as well as six young people between the ages of 13 and 17 years old. This Council supports the Commissioner in the work carried out by her Office. The young people not only learn more about their rights but also guide the Commissioner with regard to the realities faced by children and young people, as well as the most effective way to create awareness.
The Youth Information One Stop Shop (YIOSS) is an information centre, housed in Aġenzija Żgħażagħ, that works with young people to enable access information and advice in a safe and friendly environment. The centre's aim is to help young people find answers to questions about education, work, housing, health, relationships, money, leisure and cultural activities among others.
- Information on the Aġenzija Żgħażagħ’s programmes and services;
- Issuing of youth card (EYCA);
- Information on job, training and further education opportunities;
- Support in drawing up a CV, job application or preparing for an interview;
- Guidance in choosing a career path or in planning for the future;
- Information on opportunities to develop skills and talents;
- Personal support and someone to talk to and referral to specialised support services if required;
- Information on volunteering opportunities in Malta and abroad;
- Information on youth organisations.
There is no top-level framework existing for youth information and counselling structures, however YOISS services is a full member of ERYICA and as such it has the principles of the European Youth Information Charter, formally signed by Aġenzija Żgħażagħ
In preparation to the extended right to vote, an educational campaign had been raised by the ministry responsible to educate the youth about the meaning of having this right and the importace to exert it. The campaign targeted the 15-17 year olds in Malta, through content published on social media and the press, as well as through collaboration with youth NGOs, and political youth groups.
In an effort to promote intercultural dialogue among young people, Aġenżija Żġħazaġħ since 2019 has organised an intercultural dialogue for young people in Malta. The event is set to coincide with World Day for Cultural Diversity and Dialogue and Development.
In 2019, as part of a project called Polifest Aġenżija Żġħazaġħ organised its first Youth Intercultural Dialogue Fair. The objective of this project was to facilitate a structured dialogue between young people from diverse cultural backgrounds living in Malta and policy-makers and Maltese young people. Several communities of foreign young people living in Malta participated in an exchange of ideas that culminated in a recommendation presented to the Parliamentary Secretariat for Youth, Sport and Voluntary Organisations.
In 2020, Aġenżija Żġħazaġħ was set to replicate however the onset of the Covid-19 pandemic meant the agency had to readjust. In this regard, the event was shifted online. Aġenżija Żġħazaġħup a series of online events to celebrate the World Day for Cultural Diversity for Dialogue and Development. The aim of this initiative was to set up a space for conversations between local youth organisations and different foreign communities living in Malta, in an effort to bridge the gap and facilitate social cohesion through dialogue.
Preparations are on the way to hold the 3rd Youth Intercultural Dialogue Week in 2021.
There are no policy frameworks or guidelines on transparent public communication targeting young people.