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Bosnia and Herzegovina

2. Voluntary Activities

2.6 Quality assurance

Last update: 6 February 2026

Bosnia and Herzegovina does not have a central quality assurance body responsible for volunteering and youth volunteering. Quality standards are addressed indirectly through legal frameworks and project-based mechanisms, primarily within EU and donor-funded programs. 

There is not a national system of quality assurance in Bosnia and Herzegovina. Local volunteer services in the network “Volontiram!” defined and used volunteer management systems aiming to establish quality standards for volunteering. These local volunteer services provided support and training on volunteer management quality standards to interested CSOs and other non-profit parties interested in engaging volunteers.

Since 2011 the “Volontiram!” Network had been actively focused on the development of its own internal capacities and the reinforcement of its role regarding development and promotion of volunteering in Bosnia and Herzegovina, as well as on the consolidation of cooperation with all relevant participants in Bosnia and Herzegovina society.