To the best of our knowledge, there is no national system of quality assurance for youth volunteering projects and schemes in Greece or abroad. Each volunteering programme establishes its own evaluation standards for quality assurance. These are several examples of quality assurance.

According to Greek Law 4662/2020 (Article 60), there are several conditions that the volunteer has to meet in order to renew the status of the Civil Protection volunteer. These conditions can ensure the quality of the volunteers who collaborate with the Civil Protection:

1. In order for the Civil Protection Volunteers to renew their status as Volunteers, they receive every six (6) years from the date of acquisition of their status, additional training from the Academy of Civil Protection.

2. In case of unsuccessful completion of the above additional training, the Civil Protection Volunteers may repeat the process within three (3) months, during which their status is suspended. Failure to do so will, results in loss of Civil Protection Volunteer status.

3. Loss of the status of Civil Protection Volunteer occurs after the issuance of a reasoned decision by the Secretary General of Civil Protection.

4. The deletion of the Voluntary Organisation from the Civil Protection Volunteering Register, leads also to the loss of status for the respective volunteers - members of this organisation.

At Lamia General Hospital, each volunteering programme is concluded with an evaluation and a report that will highlight the points that need improvement, both from the volunteers' and the coordinating body's point of view, in order for the hospital to become better and maintain its volunteers.

a) Evaluation of volunteer work

Evaluation meetings will be held every three months, and also after the volunteer's or volunteer group's volunteer work-activity has ended, between the volunteer or volunteer group, the person in charge of the Supervision and Support of Volunteers & Volunteer Health - Social Care Groups and the Volunteer Management and Evaluation Committee of the Lamia General Hospital (VHSC).

The Volunteer or Volunteer Group will evaluate his/her work, support and training provided by the hospital by completing the "Volunteer and Volunteer Group Volunteer Work Evaluation Form and the Volunteer Management and Evaluation Committee of Lamia General Hospital (LAMIA) Volunteer Management and Evaluation Committee. In collaboration with the Volunteer & Volunteer Health - Social Care Team Supervisors and Support Managers will also evaluate the work of the volunteer and volunteer team members by completing the "Volunteer and Volunteer Team Volunteer Work Evaluation Form".

In case there are problems with the volunteer, an immediate meeting with the volunteer, a discussion and a plan of action are foreseen in order to identify the causes and to place the volunteer in another project or even to leave.

b) Evaluation of the volunteer's work

Upon completion of each volunteer project and after the volunteer or volunteer group has evaluated his/her work, the support and training provided by the General Hospital of Lamia, the Management and Evaluation Committee of Volunteers of the General Hospital of Lamia (EMAC), taking into account the two evaluations (that of the volunteer-volunteer group and the EMAC), takes the following actions during the debriefing:

(i) It assesses the volunteer management process through the perspective of the volunteer and the volunteer team, in relation to their responsibilities and tasks.

ii) Reorganises - enriches the volunteer programmes, where the need has arisen from the findings of the above evaluations.

iii) Identifies whether and how the volunteer would like to continue working with the organisation.