2.6 Quality assurance
Address
Tempus Kozalapitvany / Tempus Public Foundation
Kethly Anna Square 1
HU-1438 Budapest 70, Pf 508
Tel: +36 1 237 1300
E-Mail:
Website
Although there is no specific quality assurance framework exists for youth volunteering, the Hungarian system depends on a set of complementary legal and institutional mechanisms to guarantee the safety, transparency, and professional standards of volunteering programmes.
Monitoring and registration mechanisms
The Ministry of Culture and Innovation (Kulturális és Innovációs Minisztérium) manages the main quality control mechanism of volunteering which is the official 'Register of Voluntary Organisations in the Public Interest' (Közérdekű Önkéntes Szervezeti Regiszter). Organisations must meet strict legal criteria under the Act LXXXVIII of 2005 on Public Interest Volunteer Activities to be included in the register. The effectiveness of this quality control is demonstrated by the fact that an average of 4-5 new organisations register weekly, each undergoing a legal and administrative check before they can officially host volunteers.
For the compulsory school community service (iskolai közösségi szolgálat), quality is ensured through cooperation agreements between secondary schools and host organisations. These agreements define the responsible person for the student’s safety and the pedagogical goals of the placement. The '50 Hours for Others' ('50 óra másokért') online platform, launched with the professional leadership of the UN Youth Delegate for Hungary, further enhances transparency by connecting students with verified organisations whose activities align with the UN Sustainable Development Goals (SDGs).
Standards for cross-border and humanitarian volunteering
A major milestone in quality assurance was reached when the European Commission awarded the 'Certificate of Excellence in Humanitarian Volunteering' to the Hungary Helps Agency. This certification proves that the selection processes, safety protocols, and volunteer management of the agency meet the highest international standards. Hungary monitors satisfaction and learning outcomes of voluntary programmes through the RAY Network (Research-based Analysis of European Youth Programmes). The use of the Youthpass certificate serves as a standardised quality tool for identifying and validating the competencies acquired during service.
Outcomes of quality assurance
The public funding for volunteering provided through the National Cooperation Fund (Nemzeti Együttműködési Alap) and the Children and Youth Fund (Gyermek és Ifjúsági Alap) is closely linked to professional and financial reporting. Organisations must demonstrate that the funded activities were implemented in accordance with the quality standards set out in their applications. Furthermore, in the calls of Children and Youth Fund, organisations are rewarded with bonus points for high-quality volunteer involvement, creating a financial incentive for better coordination. Regarding the 'Register of Voluntary Organisations in the Public Interest', if a registered organisation fails to meet the legal requirements of the Act LXXXVIII of 2005 on Public Interest Volunteer Activities, the Ministry has the right to remove them from the official register, thus prevent them from officially providing benefits to volunteers and accessing specific state grants.