4.6 Access to quality services
On this page
Address
Instituto de la Juventud de España
Spanish Institute for Youth
C/ José Ortega y Gasset 71
ES-28006 Madrid
Tel: +34 917 827 602
E-Mail:
Website
On this page
The aforementioned, Youth Strategy 2012-2030 (Section 4.3) outlines actions and measures across 12 thematic areas, aiming to provide better healthcare, quality education, decent employment, and housing to facilitate youth emancipation.
Besides these, Spain has implemented numerous programmes specifically designed to address the social inclusion needs of young people.
Housing
State Plan for Access to Housing 2022-2025
The State Plan for Access to Housing 2022-2025 (El Plan Estatal para el Acceso a la Vivienda 2022-2025) was established to facilitate access to housing for citizens, especially those with limited economic resources. This plan builds on the previous 2018-2021 plan and introduces new aid packages adapted to current housing challenges.
Key Objectives:
- Short-term: Provide direct rental assistance to tenants with fewer resources.
- Long-term: Increase the public housing stock, make rentals accessible to vulnerable groups, promote temporary housing, and expand social rentals.
Main Housing Support Measures:
- Youth Rental Voucher (Bono Alquiler Joven): €250/month rental subsidy for young people aged 18-35 with work income and annual earnings generally below three times the Public Indicator of Multiple Effect Income (IPREM). Granted for two years, totaling €6,000.
- General Rental Assistance: Covers 40-50% of monthly rent costs for individuals in economic hardship.
- Public Housing Expansion: Funding for new social and affordable housing to increase supply.
- Emergency Housing Aid: Support for individuals at risk of eviction or domestic violence survivors.
- Regional Housing Programs: Autonomous Communities implement additional housing aid tailored to local needs.
Regional housing initiatives
In addition to the national plan, regional governments (Autonomous Communities) have launched initiatives specifically targeting young people to improve their access to affordable housing, for example:
- Plan VIVE (Madrid): Aims to construct 25,000 affordable rental housing units, with a significant portion reserved for individuals under 35.
- Plan TUYA Rural housing grants (Castilla y León):
Offers financial assistance to individuals under 35 for purchasing homes in rural areas, aiming to combat depopulation and promote youth settlement.
Social services
Spain offers a comprehensive array of social services aimed at supporting young people, particularly those at risk of social exclusion. These services are structured to provide guidance, financial assistance, protection, and awareness to ensure the well-being and integration of vulnerable youth.
Catalogue of reference of social services
The Catalogue of Reference of Social Services (Catálogo de Referencia de Servicios Sociales), is a guide developed by the Ministry of Social Rights, Costumer Affairs and 2030 Agenda (Ministerio de Derechos Sociales, Consumo y Agenda 2030). It aims to guarantee access to social services for all the citizens and includes specialized services for young people at risk of social exclusion.
Services provided include information, orientation, counselling and diagnostics, delivered through direct or derivative contact. Notably, the catalogue outlines:
- Guardianship of minors: ensures a normalised environment for the personal development of minors.
- Juvenile judicial measures: implements measures imposed by juvenile judges on offenders aged 14-18, such as socio-educational tasks or reintegration programmes.
It was established in 2013 and continued to serve as a foundational reference for social services across Spain.
Telephone services against bullying and ill-treatment
Launched on November 1, 2016, the Telephone service for cases of abuse and bullying at school (Servicio de atención telefónica en casos de maltrato y acoso escolar) was created by the former Ministry of Education and Vocational Training to combat harassment. Initially intended for students, it now extends assistance to parents, tutors, teachers, and school staff, addressing various forms of violence both inside and outside educational settings. Key features include:
- Qualified Staff: Calls are answered by professionals in psychology, supported by social workers, lawyers, and sociologists.
- Confidentiality: Calls are anonymous, confidential, and free of charge.
- Availability: Operates 24/7, every day of the year
Campaigns Against Gender-Based Violence
The Spanish government has launched several campaigns to raise awareness and combat gender-based violence, targeting young people and the general population:
- “Cut in time. Abuse does not arrive suddenly” (Corta a tiempo. El maltrato no llega de repente): Launched in 2017 by the Ministry of Social Rights, Consumer Rights and 2030 Agenda, his campaign focuses on early detection and recognition of abusive behaviors, aiming to prevent normalization and justification.
The government delegation against gender violence has launched several campaigns. New campaigns have been created to curb gender-based violence:
- Who Then? (¿Entonces Quién?): Aimed to break the complicity between aggressors, this campaign encourages bystanders to take action against gender violence?"
- We want to be alive, we want to be free (Nos queremos vivas, nos queremos libres): Designed to help society to identify sexual violence and generate resources to protect tvictims.
- Only yes is yes (Solo sí es sí (#ElsexoEsunSí)): focused on combatting sexual violence by emphasizing the importance of explicit consent.
- Practice Good Treatment (Practica los Buenos Tratos): Aims to raise awareness about healthy relationship and promote a life free of gender violence.
- Together Campaign (Campaña Juntas). This awareness campaign brings together survivors of gender-based violence, professionals and feminist groups to end gender-based violence.
- Campaign 016: Promotes the 016 helpline, a free and confidential service offering information and legal advice to victims of gender-based violence, with multilingual suport. This service also offers WhatsApp (600 000 016) and email (016-online@igualdad.gob.es) contacts.
- The violence you don`t see Campaign (La violencia que no ves): Aims to identify and denormalize sexist behaviours, complying with the Istanbul Convention and the State Pact against Gender Violence
Health care
National health System
The Spanish national health system (Sistema Nacional de Salud - SNS) offers a comprehensive range of services, including preventive care, diagnosis, treatment, and rehabilitation. For youth, services focus on health promotion, education, and prevention of illnesses, with specific programs addressing mental health, substance abuse, sexual and reproductive health, and healthy lifestyles.
2021-2024 Action Plan on Addictions
The 2021-2024 Action Plan on Addictions (Plan de Acción sobre Adicciones 2021-2024) builds on the 4 previous action plans but places a stronger emphasis on prevention, awareness, and coordination between public authorities. It aims to reduce risky behaviors through digital prevention programs, promote research on addiction, and enhance early intervention in road safety.
The plan also focuses on improving healthcare responses, including better training for professionals, stricter control over medicalization, and improved resource management. Additionally, it seeks to strengthen cooperation with judicial and law enforcement authorities to address addiction-related issues more effectively.
Currently, there is no publicly available information regarding a new strategy or action plan for the period beyond 2024.
Financial services
Royal Decree 164/2019: Basic Payment Accounts
Royal Decree 164/2019, of 22 March establishes a free basic payment account system for individuals in situations of vulnerability or at risk of financial exclusion. Although this measure is not a financial service per se, it aims to eliminate financial barriers by providing essential banking services without associated fees, thereby promoting financial inclusion. The services covered are detailed in Article 4.2 of Order ECE/228/2019.
Minimum Interprofessional Wage (SMI) Increases
To improve the financial well-being of workers, including young individuals, Spain has progressively increased the Minimum Interprofessional Wage:
- 2023: The SMI was raised by 8% to €1,080 gross per month, distributed over 14 payments annually (Royal Decree 99/2023, of February 14, 2023)
- 2024: The SMI saw a further 5% increase, reaching €1,134 gross per month in 14 payments (Royal Decree 145/2024, of February 6, 2024).
- 2025: The SMI has been set at €1,166 gross per month (4.41% increase), maintaining the 14-payment structure (Royal Decree 87/2025, of February 11, 2025).
Quality assurance
Social Services Reference Catalogue (Catálogo de referencia de servicios sociales): Quality control is conducted by the National Institute for Evaluation of Public Policies (Instituto para la Evaluación de Políticas Públicas), affiliated with the Ministry of Finance and the Civil Service (Ministerio de Hacienda y Función Pública). The Catalogue aligns with the European Quality Framework emphasizing the availability of services, accessibility, continuity, outcome orientation, comprehensiveness, affordability and person-centredness.
Youth Guarantee Plan Plus 2021-2027 (Plan de Garantía Juvenil Plus 2021-2027): Includes 69 personalized guidance measures aimed at improving the qualifications of young people for labor market integration. It is subject to continuous monitoring and evaluation to ensure its effectiveness in addressing youth unemployment and enhancing employability.
State Plan for Access to Housing 2022-2025 (Plan Estatal para el Acceso a la Vivienda 2022-2025): Includes mechanisms to monitor the allocation and impact of housing assistance, ensuring that the objectives of increasing public housing stock and making rentals accessible to vulnerable groups are met.
National Health System (Sistema Nacional de Salud - SNS): Conducts annual Healthcare Barometers to assess patient satisfaction across various healthcare services, including primary care, hospital care, specialized outpatient settings, and emergency departments. These are used to inform improvements in healthcare service delivery.
Action Plan on Drugs 2021-2024 (Plan de acción sobre drogas 2021-2024): Each programme is assigned an evaluation system across Autonomous Community, with defined monitoring mechanisms. Expert questionnaires, involving entities like the Youth Institute (INJUVE), are used to detect priority actions for the prevention and reduction of risks and damages associated with drug use by young people.